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constantly needing to sign in, won't take correct pw

Posted: Thu Mar 03, 2022 12:31 pm
by IndelibleDotInk
Hey, I keep getting logged out instead of being able to go directly to a post i've been emailed about.

Then it won't take my password and i have to change it to something diff, and then it doesn't work. Only after I request to get the page to change pw, then it truely changes.

Re: constantly needing to sign in, won't take correct pw

Posted: Thu Mar 03, 2022 12:32 pm
by IndelibleDotInk
also my cookies keep getting reset for this site, can't tell what i read sometimes.

Re: constantly needing to sign in, won't take correct pw

Posted: Thu Mar 03, 2022 12:52 pm
by herbalhippie
IndelibleDotInk wrote: Thu Mar 03, 2022 12:31 pm Hey, I keep getting logged out instead of being able to go directly to a post i've been emailed about.

Then it won't take my password and i have to change it to something diff, and then it doesn't work. Only after I request to get the page to change pw, then it truely changes.
This is e_poison territory, he'll be able to help you later. :)

Re: constantly needing to sign in, won't take correct pw

Posted: Thu Mar 03, 2022 12:58 pm
by IndelibleDotInk
ty momma bear!

Re: constantly needing to sign in, won't take correct pw

Posted: Fri Mar 04, 2022 7:24 am
by e_poison
Seems like a device issue. What device and browser are you using?

Re: constantly needing to sign in, won't take correct pw

Posted: Fri Mar 04, 2022 8:09 am
by IndelibleDotInk
hp laptop, chrome

Re: constantly needing to sign in, won't take correct pw

Posted: Fri Mar 04, 2022 10:38 pm
by e_poison
Have you tried clearing your browser cache? Since nobody else is reporting this, it's most likely not a website bug. Sometimes I have this problem on my phone with some websites and a quick Sarafi cache clear usually does the trick.

Re: constantly needing to sign in, won't take correct pw

Posted: Sun Mar 06, 2022 10:17 pm
by e_poison
IndelibleDotInk wrote: Fri Mar 04, 2022 8:09 am hp laptop, chrome
I was thinking on this a bit more. Do you by any chance use a password manager?

Re: constantly needing to sign in, won't take correct pw

Posted: Mon Mar 07, 2022 5:46 am
by Blergs
Haven't had an issue myself. Sry to hear that.
Hopefully you get it figured out soon

Re: constantly needing to sign in, won't take correct pw

Posted: Mon Mar 07, 2022 8:07 am
by IndelibleDotInk
no, i don't. also, you were right about clearing tracking, i did it twice, however my cookies got cleared out more than that often. i think perhaps i got the capitol one extension got added on, will check.

Re: constantly needing to sign in, won't take correct pw

Posted: Sat Mar 19, 2022 5:09 pm
by IndelibleDotInk
Still asking me to login every several times I hit the page. It's only affecting DoubleM.

Re: constantly needing to sign in, won't take correct pw

Posted: Sat Mar 19, 2022 7:58 pm
by e_poison
If it's constantly asking you to sign in, it means your browser is somehow deleting the doublem cookie.

Try clearing all browser data associated with Double M, close your browser, and restart your device.

If your password is saved by the browser, try manually changing it to the correct password in settings. Sometimes when I change my passwords, my browser doesn't update them for some reason, but they can be manually changed.

Wish I could help more man, but unfortunately nobody else is reporting this error, so it's impossible for me to diagnose without looking at your device and browser settings.

Re: constantly needing to sign in, won't take correct pw

Posted: Sat Mar 19, 2022 8:07 pm
by IndelibleDotInk
It's fine, I appreciate you taking the time to look into it.